Meet the Concierge Team

Charles Vanlandingham

My name is Charles Vanlandingham and I am the Guest Services Manager and a part of the concierge team here at the Garden of the Gods Collection. I’ve been blessed to be employed at the Resort since 2015. Prior to this opportunity, I was learning as much as possible in the hospitality industry, having been employed at a Hilton property for over ten years.

I have been a Colorado Springs resident since 1992. In this time, I have been on many adventures in the city and state, as well as the surrounding four corners area, the west, and the northwest of this fantastic country. I can offer advice on hiking, biking, rock climbing and camping, as well as assisting with guidance for the traditional attractions. I love the outdoors and love this city and state! I truly enjoy taking exceptional care of others, as well as the opportunity to help others experience this great city, this wonderful resort, and all that collectively they have to offer.

Charles Vanlandingham | Guest Services Manager
(719) 329-6900 | cvanlandingham@ggclub.com

portrait of man in front of garden of the gods mountains

Meet the Concierge Team

Carol Mathews, Les Clefs d’Or, USA

My name is Carol Mathews and I have been a full-time Concierge at Garden of the Gods Collection since February 2017. Before moving to Colorado Springs I was a long-time resident of Scottsdale, Arizona, where I earned my degree in hotel management and worked at The Westin Kierland, The Boulders, and Sanctuary on Camelback Mountain. In 2015, I became a member of the Les Clefs d’Or, USA, the official national organization of hotel lobby concierge. I am proud to bring the keys of gold not only to Garden of the Gods Collection, but also to the city of Colorado Springs.

My love of the outdoors and my desire to live near the mountains and experience the seasons brought me to Colorado Springs. I enjoy camping, hiking, and kayaking and have already found beautiful mountains, trails and lakes on which to pursue my passions. I love good food and have had fun discovering some of our local gems. On my days off I like to explore the local area and experience the many attractions and activities that a visitor to Colorado Springs might also enjoy. I am passionate about being a concierge and sharing my knowledge and enthusiasm about Colorado Springs and the surrounding area with my guests and members.

Carol Mathews | Member Les Clefs d’Or, USA
(719) 329-6900 | cmathews@ggclub.com

 

portrait of woman in front of garden of the gods mountains

Guest Services include:

  • Room service available daily from 7 a.m. to 10 p.m.
  • Front Desk/Concierge to help you coordinate local activities during your stay
  • Complimentary valet and self-parking
  • Daily housekeeping with turndown service available by request
  • Same-day laundry and dry cleaning available by request
  • Concierge and business services
  • 24-hour guest computer with printer, on property next to ATM machine

Upon arrival, the property requires full payment or credit card authorization for the full amount of stay PLUS $100 a night in case of incidental charges. Guests are also required to pay a $30 Resort Fee, which includes the following amenities:

  • Valet parking
  • In-room bottled water
  • Wi-Fi
  • Daily newspapers available in the lobby: Wall Street Journal, USA Today, The Gazette

Access to all Retreat/Club amenities:

  • All dining facilities
  • Golf
  • Tennis
  • Sports Club (located at Kissing Camels Clubhouse)
  • Spa & Salon (including the Spa Fitness Center)
  • Infinity and Family Friendly Recreation Center Pools

Additionally, a taxable 2.25% Public Improvement Fee (PIF) will be posted per night for all consumed room nights. PIF revenue will only be used for improvements to the property.

Melt into a natural masterpiece

Indulge your senses at the Spa & Salon at Garden of the Gods

A sigh of vanilla. A hush of fingertips. Relax and refresh your mind, body and spirit with our full-service spa and salon complete with steam rooms, hot tub and outdoor infinity pool.

Breathe
 

Blissed Out Spa Package

girl smiling at spa

From $329

  • An extraordinary journey of rejuvenation, balance and pure relaxation await you at our therapeutic spa. Release your body, mind, and soul to the healing power of nature and realize your inner glow.
Learn More
 

Love On The Rocks Romance Package

couple eating breakfast on balcony with mountain views

From $239

  • Sip on wine as you toast your tootsies fireside by a private in-suite fireplace and start your morning with al fresco breakfast as the golden glow of the rising sun touches the Rocky Mountain peaks.
Learn More